Effective Date: February 10, 2026
At Fleur Muette, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Fleur Muette, located in New York, USA and how we use it.
1. Information We Collect
We collect personal information that you voluntarily provide to us and data collected automatically through tracking technologies.
- Account and Order Data: Through WooCommerce, we collect your name, billing address, shipping address, email address, phone number, and payment details when you purchase a product.
- Communication Data: If you contact us directly via email or subscription forms, we receive your email address and any content you choose to provide.
- Browsing Data: Through Google Analytics, we automatically gather non-personal data such as your IP address, browser type, referring pages, operating system, and timestamp.
2. How We Use Your Information
We use the information we collect in various ways to support our business operations:
- Order Fulfillment: To process transactions, ship products to the USA and Canada, and send order updates via WooCommerce.
- Customer Support: To respond to your emails, questions, and inquiries.
- Website Optimization: To analyze how visitors interact with our site via Google Analytics to improve user experience.
- Future Marketing: To send newsletters or promotional updates in the future, if you explicitly opt-in to receive them.
3. Cookies and Tracking Technologies
Fleur Muette uses cookies to enhance your browsing experience:
- WooCommerce Cookies: Used to track shopping cart items and keep track of your session while browsing our store.
- Google Analytics Cookies: Used to collect anonymous data regarding website traffic patterns and user behavior.
- Management: You can choose to disable cookies through your individual browser options.
4. Third-Party Data Sharing
We do not sell or rent your information. We share data only with trusted third-party service providers to execute transactions and monitor site performance:
- Google Analytics: To help us understand how customers use the site. You can read how Google uses your data or opt-out via Google’s Privacy Terms.
- Payment Gateways: To process your transactions safely. Your payment details are processed directly by our secure payment partners: Stripe, PayPal, and Square. We do not store your full financial account numbers on our servers.
- Shipping Partners: To deliver your orders across the USA and Canada. We share your shipping address and contact info with USPS, UPS, Canada Post, DHL, and FedEx.
- If you request a password reset, your IP address will be included in the reset email.
5. International Data Transfers (USA & Canada)
Because Fleur Muette is located in New York, USA information collected from our customers in Canada will be transferred to and processed in the United States. By using our website and purchasing our products, Canadian residents consent to this cross-border transfer.
6. Data Security
We implement standard security measures to maintain the safety of your personal information. Your transaction data is encrypted and passed securely through our ecommerce payment integrations using Secure Socket Layer (SSL) technology.
7. Your Data Rights
Depending on your location (such as specific US states or Canadian provinces), you may have the right to request access to the data we hold about you, request corrections, or request that we delete your personal information entirely.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
8. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@fleurmuette.com.